Refund Policy
How we handle refund requests for digital products.
Last updated 9 November 2026
1. Digital products
Because our products are delivered digitally and instantly, we can't take them back once they've been accessed. We do want you to be happy with what you buy, so we handle every refund request fairly and individually.
2. Requesting a refund within 14 days
If something is wrong with your purchase, such as a file that won't open, a product that isn't as described, or a duplicate order, contact us within 14 days of buying. Tell us which product you bought and the email you used at checkout, and we'll review it promptly.
3. When refunds are usually granted
We usually approve refunds for duplicate purchases, products that are materially different from their description, and technical problems we can't resolve. We usually can't refund where a product has been substantially used or downloaded and there's no fault with it.
4. How refunds are paid
Approved refunds go back to your original payment method through Whop. Timing depends on your bank or card provider and typically takes a few business days.
5. Your statutory rights
This policy doesn't affect any rights you have under consumer law that can't be excluded.
6. Contact
To request a refund, visit the Contact page.
Questions? Get in touch.